Tel: +86-898-6666 4045
Email:  ctsholiday@hainantour.net
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Terms and Conditions

RESERVATIONS:
     All reservations are to be made directly to Haikou China Youth Travel Service ( CYTS Greenbright Holiday)only. All details are necessary. Names of passengers, arrival date, departure date, flight details and accommodation requested should be made as early as possible, especially for the months of November to next March.

AMENDMENTS:
Any additional charges for second amendment, a nominal fee for our communication and services will be added.

CANCELLATIONS:
For Package Tours which inculde air tickets the following rules applies :
Up to 60 Days before departure 20%
Up to 35 Days before depateure 50%
7 Days or less 100%
Noshow 100%

Hotel, Sightseeing and Transfer bookings which exclude airtickets
Up to 35 Days to departure No charge
35 -21 Days to departure 20%
21 - 7 Days to departure 50%
7 Days or less 100%
Noshow 100%

• Speacial condition apply for bookings
During Peak season 
1-7 May
1-7 Oct.
New Year and Chinese New Year 

ACCOMMODATION:
All accommodation is on "Run Of House" basis. The right is reserved to substitute hotel accommodation of a similar grade when necessary, from those mentioned in the package tour tariff. In addition, CYTS Greenbright cannot be held responsible for hotel over booking situations, when the hotel may relocate the individuals or the tour. However, we will do our utmost to ensure this relocation will be in accommodation of a similar category.

PEAK SEASON SUPPLEMENTS:
During the tourist high season in Hainan Island from November until April all hotels will add a high-season supplement charge to the annual contract room rates. Full payment should be made before guests arrive, plus the cost of the compulsory Gala Dinners on Christmas and New Year's Eve. These surcharges will be added to our contract rate to you when your booking is confirmed.

PAYMENTS:
Full payment must be received by CYTS Greenbright, not later than Three weeks before passengers' arrival, unless special arrangements have been made. If payment does not reach us in time, we have the right to release the booking without notice.

RATES:
All rates are quoted in US DOLLARS or Renminbi(RMB) net and rates descriptions are based on our own contract rates. We reserve the right to change rates given without prior notice and valid for travel Agent only.
 

LIABILITY:
Whilst every effort will be made to promote requested services, CYTS Greenbright acts only as an agent for airlines, hotels, transportation companies and tourist offices providing the services and other contracts. As such, CYTS Greenbright is not liable or responsible for any loss, injury, damages, claims for additional expenses due to incidents which occur, delays, political action, change of schedules or other irregularities arising from circumstances beyond its control. These must be borne by passengers.

CHILDREN POLICY:
· 01 - 05 Year's old 50 % discount from full price
·
06 - 12 year's old 20% discount from full payment
· 13 Year's old, full fare of payment

OUR BANK ACCOUNT:

Email(ctsholiday@hainantour.net ) us for details.

HOW TO PAY FOR OUR SERVICES :

Any payment for tours, hotels, air tickets or other services will be made after the clients agree with the price. To confirm any booking the payments must be made in advance before you arrival in Hainan Island or others city as stated on the program. Thats mean we can guarantee all arrangements.

If payments made by bank transfer, to confirm those payment the clients must fax to us of the bank transfered slip to the fax number (+86-898-3635 3035) and our accountant can be followed moneis.

CREDIT CARD PAYMENT:
We accept the demostic credit cards payment only so far.
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Haikou Greenbright Golf Management Co Ltd All Rights Reserved, Haikou China International Travel Service  
Email: ctsholiday@hainantour.net Tel: +86-898-66664045 
Address: Level 11, Haibin Holiday Building, Haifu Road, Haikou City, Postcode: 570204 琼ICP备12002561号